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Premium Customer Support

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Our team of experts is here to support you in your digital transformation. Discover how SMYCHAT can revolutionize the way you communicate with your customers.

2h
Response time
24/7
Support available
99%
Customer satisfaction
100
Happy clients

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We will get back to you as soon as possible

Other ways to reach us

Email Support

Our team replies within 24h

smysupport@smychat.com

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Live Chat

Instant response

Available on the website

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Premium Support

For Business clients

Dedicated support

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Our Offices

Paris

123 Avenue des Champs-Élysées

75008 Paris, France


Dakar

Plateau, Rue de la République

BP 1234, Dakar, Senegal

Business Hours

Monday - Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 4:00 PM
SundayClosed
24/7 support available

Frequently Asked Questions

Find quick answers to the most common questions

Response time?

We usually reply within 24h for standard requests, and within 2h for urgent cases.

Is technical support available?

Yes, our technical team is available 24/7 for all our clients.

Do you offer a free consultation?

We offer a free 30-minute consultation to assess your needs.

Ready to transform your customer communication?

Discover how SMYCHAT can revolutionize the way you interact with your clients. Request a free demo today.