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Terms of Service

Last updated: December 6, 2025

1. Acceptance of Terms

By accessing or using SmyChat's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

SmyChat provides an AI-powered chatbot platform that enables businesses to automate customer interactions. Our services include chatbot creation, customization, analytics, and integration capabilities.

3. User Accounts

To access certain features, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Promptly update your account information
  • Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious content
  • Attempt to gain unauthorized access to our systems
  • Interfere with other users' access to the service

5. Payment Terms

Paid features are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in our refund policy. We reserve the right to modify pricing with 30 days notice.

6. Intellectual Property

SmyChat and its original content, features, and functionality are owned by SmyChat and are protected by international copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

To the maximum extent permitted by law, SmyChat shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

8. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

9. Contact Us

If you have any questions about these Terms of Service, please contact us at smysupport@smychat.com